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Frequently Asked Questions
What is Beautycon Media?
If I have a brand inquiry who should I contact?
Beautycon Marketplace FAQ
Why are there items missing from my order?
Where can I track my package?
My package is being returned to sender...what happened?
What does the status on my tracking mean?
My order says delivered, but I haven’t received it...
Has my order shipped?
Where does Beautycon ship to?
How long will it take for my order to arrive?
What are my shipping options?
How much is shipping?
Returns & Exchanges
How long does it take to return an item for a refund?
What is the return & exchange policy?
Beautycon Festivals FAQ